QBANK is a member-owned bank dedicated to Police, emergency services, government employees and their families.
As one of the only dedicated providers of banking products and financial services to the Queensland Police and Emergency Services sector, our commitment is, and will always remain, to serve those who serve Queensland.
Timeline
2024
QBANK celebrated its 60th anniversary and the 10th year of the QBANK Everyday Heroes Awards.
Our popular Financial Education program was delivered to combined audience more than 5,000 serving members and recruits.
2023
QBANK completed the home loan phase of its new loan origination system providing members the ability to apply online and offering faster home loan application “time-to-yes”.
QBANK was given multiple awards during the year including awards for First Home Buyer Loan, Low-Cost Home Loan, Packaged Home Loan and Most Recommended Deposit Account (Customer-owned).
2022
QBANK commenced its multiyear strategic investment program to enhance efficiency, experience and security for Members.
2021
Grant Thornton Audit Pty Ltd appointed as auditor of QBANK with effect from end of the 2021 AGM.
2020
The COVID-19 pandemic spread worldwide and subsequently had a profound impact on human health and the global economy. The pandemic rapidly accelerated the adoption of digital technology by QBANK and its members.
QBANK’s AGM was held virtually on-line for the first time.
2019
QBANK was recognised as an Employer of Choice in The Australian Business Awards 2019. This award acknowledges businesses that have established policies and practices that demonstrate excellent employee recruitment, engagement and retention.
2018
QBANK were one of the first banks to go live with New Payments Platform (NPP) which provided our members with smarter and faster payments.
We were awarded “Best Mutual Bank” at the Australian Lending Awards recognising our commitment to understanding our members’ needs and creating a positive member experience.
2016
QPCU converted from a credit union to a member owned bank and commenced trading under the name QBANK.
2015
QPCU changed its company name to QPCU Limited at the 2015 AGM.
2014
QPCU celebrated 50 years of serving members.
The Annual Everyday Heroes Awards was established enabling QBANK to publicly recognise emergency and public service personnel who go above and beyond for the communities they serve.
2011
Workplace ATMs were deployed at Zillmere and Cairns.
2010
Mobile banking was introduced allowing members web access via mobile phones to complete their banking anywhere, anytime.
Extensive refurbishment was completed at North Quay Head Office, incorporating modern facilities for member convenience and comfort.
2009
Term Deposits were introduced via online banking – a first for any Australian credit union.
2004
QPCU celebrated 40 years of community dedicated banking. Our history was documented in a Book titled “The History of QPCU 1964 – 2004” by Greg Early, a previous QPCU Director, Vice Chairman of the Board and valued long standing member.
1998
We opened our Kedron Branch and ATM within the newly relocated Queensland Emergency Services facility at Kedron.
1987
QPCU moved to our current head office premises at 231 North Quay, Brisbane.
1984
QPCU celebrated its 20th anniversary.
1980
QPCU opened a branch at the Oxley Queensland Police Academy to provide further support and services at a convenient location.
1979
QPCU opened membership to include fire, emergency services and other persons engaged in an occupation principally concerned with the administration of justice and the protection of life and property.
1978
QPCU’s first ATM installation was authorised.
1974
QPCU moved to its first home on the city side of the Brisbane River: Bontoft House, at 266 Roma Street.
1970
A computerised accounting system was introduced.
1965
The first Annual General Meeting was held with Director appointments confirmed.
The first Annual Report recorded 274 Members with approximately $47,878 in deposits and $55,182 in outstanding loans.
1964
In 1964, QPCU commenced business out of the Queensland Police Union building at 269 Main Street, Kangaroo Point with the first board meeting held on 2 June.
The first official Rules of QPCU were published and sent to all members in 1964.
In 1964, Nives Sawdy (nee Caotanzo) was hired as the first employee of QPCU, starting work as a bookkeeper with a wage of £7. 17s. 9. per week, which now equates to approximately $19 per week.
1960’s
John Huey published an article in the January 1964 issue of the Queensland Police Journal, calling for interest in the formation of a credit union.
Source: QBANK | Our History