MOVE Bank

MOVE Bank is a 100% member-owned mutual bank with more than $750 million in assets under management. All profits are returned to members through competitive products, personalised service and reinvestment in the organisation. 

The bank began in 1968 as Railways Credit Union, formed to help railway workers and their families build secure financial futures. Over time, services expanded to support the broader transport and logistics industry across Australia. In 2016, the organisation rebranded as MOVE – People Driven Banking, and in 2018, it transitioned to MOVE Bank, reflecting legislative changes that allowed mutuals to use the title “bank.” 

Today, MOVE Bank provides a full suite of banking products, from loans and savings accounts to everyday banking services. As an approved deposit-taking institution, deposits of up to $250,000 per member are protected under the Government’s Financial Claims Scheme. While its name has changed, MOVE Bank’s commitment to mutuality remains central – ensuring that the needs of members always come first. 

Timeline 

1968 
QLD Railways Institute Credit Union was born. 

1972 
Fax machines introduced at the credit union. 

1980 
Our Rockhampton office opened its doors. 

1981 
The first computer was purchased for the credit union. 

1999 
QRI Credit Union Ltd formed an independent body known as Railways Credit Union. 

2000 
Railways Credit Union launched Internet Banking known as ‘Railnet’. 

2002 
The Express Saver account is introduced. 

2003 
The New Car Loan is introduced. 

2004 
Railways Credit Union introduces its Staff Interest Rate Program. 

2006 
Railways Credit Union launches two new home loans, the First Home Loan and Economy Home Loan.

2009 
To increase security on the Railnet Internet Banking service, one-time passwords are introduced. 

2010 

  • The First Home Saver account and Visa chip cards are introduced 
  • Railways Credit Union becomes cashless 

2011 

  • Verified by Visa introduced 
  • Renovations are completed at Brisbane Head Office 

2012 

  • Paywave introduced 
  • Railways Credit Union are awarded Mutual Lender of the Year 
  • We launch a new website that offers mobile access and mobile banking facilities, and join Facebook and Twitter 

2013 

  • The Lockit Fixed Rate Home Loan is introduced 
  • We joined the conversation on LinkedIn 

2014 
Railnet now allows members to change their PIN online. 

2015 

  • Railways Credit Union offers Travel Insurance 
  • Members can now access online statements through Railnet 
  • Commencement of Electronic Documents and funding via call recorded request 

2016 

  • Rebranded from Railways Credit Union to MOVE – People Driven Banking 
  • The very first MOVE App is launched 
  • Introduction of our home and investment loan packages 

2017 

  • Members can now apply for loans online 
  • The Fixed New Car Loan launches and becomes our most awarded product 
  • MOVE partners with Bridges Financial Planning Service 

2018 

  • MOVE – People Driven Banking transitions to MOVE Bank with a new website 
  • The Bonus Saver launched 
  • New Payments Platform available to members 
  • Mobile Payments launch with the introduction of Apple Pay and Google Pay 
  • The MOVE Bank website introduces a live chat feature 

2019 

  • Our Low Rate Credit Card is launched 
  • Members can re-set their Internet Banking password online 

2020 
MOVE Bank wins MOZO award for Australia’s Best Small Mutual Bank along with 21 other awards. 

2024 

  • New Home Loan Products Launched 
  • Everyday Transaction Account Launched 

2025 
MOVE Bank wins MOZO award for Australia’s Best Small Mutual Bank.